Refund Policy
Overview
We want you to be fully satisfied with your purchase from itstimi.net. If you are not happy with your order, this policy explains the conditions under which you may request a refund.
Digital Products / Services
- Due to the nature of digital goods and instant delivery, all sales are final once access or download has been provided.
- Refunds will only be considered in the following cases:
- Duplicate payment was made by mistake.
- Technical issues prevent you from accessing the product or service, and our support team is unable to resolve the issue.
- The wrong product was delivered due to an error on our part.
Physical Products (if applicable)
- Items may be returned within 14 days of delivery in unused, original condition.
- Customers are responsible for return shipping costs unless the product was defective or incorrect.
- Refunds will be processed once the returned item is received and inspected.
Subscriptions (if applicable)
- You may cancel your subscription at any time.
- Refunds for subscription payments are not typically provided, but we may issue a refund in cases of accidental renewal or billing error.
How to Request a Refund
To request a refund, please contact us at [your support email] with:
- Your order number.
- The reason for your refund request.
- Any supporting evidence (e.g., screenshots of errors, transaction receipt).
We will review your request and respond within 5–7 business days.
Contact
For any questions about our refund policy, please contact us at:
📧 support@itstimi.net